Skeye.pad pos - Printer : Out of Paper

[rahul0000]

Hi,

When I try to print, I get an error "Out of Paper". I tried a solution as suggested in the operation manual

"Clean the end of paper sensor by cleaning the paper recess with a clean, lint-free cloth."

But it still give the same error. The paper is present and also verified that the lid is closed properly.

Printer Status returned is : 88

Please suggest:
1. Is this a software problem
2. has my printer gone bad ?

Regards
Rahul Jain

[Ines Espig]

Hello Rahul Jain,
the status code 88 indicates the following possible problems:
- there is no paper on the paper sensor
- the printer temperature is too high or
- the printer voltage is too low

The status code is interpreted as follows:
Bit: 7654 3210
88d = 0101 1000b

#define PRINTER_COVERERROR ( 1 << 0 )
#define PRINTER_FIXDOTS ( 1 << 1 )
#define PRINTER_ACTIVE ( 1 << 2 )
#define PRINTER_PAPEREMPTY ( 1 << 3 )
#define PRINTER_TEMPERATUREERROR ( 1 << 4 )
#define PRINTER_HEADUP ( 1 << 5 )
#define PRINTER_VOLTAGELOW ( 1 << 6 )
#define PRINTER_ANYERROR ( 1 << 7 )

Furthermore, there are three other sensors inside the cover of the printer. Those sensors are also checking the presence of paper.
#define SENSOR_PRINTINGUNIT ( 1 << 0 ) // bit == 1 no paper
#define SENSOR_FORM ( 1 << 1 ) // bit == 1 no paper
#define SENSOR_CODE ( 1 << 2 ) // bit == 1 no paper
#define SENSOR_SYNC ( 1 << 3 ) // bit == 1 no paper
#define SENSOR_FORM_CHANGED ( 1 << 7 ) // bit == 1 form-sensor bit has changed

Please check the temperature and the voltage of your printer. If it's ok, then terminal-printer is maybe broken.

Best regards
Ines Espig

[rahul0000]

Hi

Thanks, let me check and comeback.

Regards
Rahul

[rahul0000]

Hi Again,

I am getting following error codes

printer Status = 0x88 & Sensor status = 0x8f

This mean, Out of paper Error and all sensors are not able detect the paper.

does this means my printer is broken ?

any suggestions ?

Thanks & Regards
Rahul Jain

[Ines Espig]

Hello Rahul,
I think that your printer is broken.

Best regards
Ines Espig